Shipping policy

Introduction:

We are committed to delivering your purchases as quickly and efficiently as possible. This Shipping Policy outlines the terms and conditions for shipping products purchased from our website. By using our website and purchasing products from us, you agree to the terms of this Shipping Policy.

Shipping Options:

We offer the following shipping options for products purchased from our website:

  • Standard shipping: Delivery within 7 working days, with tracking information provided.
    Expedited shipping: Delivery within 4 working days, with tracking information provided. Additional fees may apply.

Please note that delivery times may vary depending on your location and shipping option selected. We are not responsible for any delays caused by the shipping carrier.

Shipping Rates:

Shipping rates are calculated based on the weight and size of the product, as well as your location and shipping option selected. The shipping rate will be displayed at checkout before you confirm your order.

International Shipping:

We offer international shipping to select countries. Please note that international shipping rates may vary depending on your location and shipping option selected, and that you may be responsible for additional taxes, customs duties, and fees imposed by your country's customs agency.

Tracking Information:

We provide tracking information for all shipped orders. You will receive a shipping confirmation email with a tracking number once your order has been shipped. You can use this tracking number to track your order's delivery status on the shipping carrier's website.

Delivery Issues:

If you experience any issues with the delivery of your order, please contact us at info@botanicaplants.co.uk as soon as possible. We will work with the shipping carrier to resolve the issue and ensure that your order is delivered to you as soon as possible.

Changes to Shipping Policy:

We reserve the right to change this Shipping Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. Your continued use of our website following any changes to this Shipping Policy will constitute your acceptance of the changes.

Contact Us:

If you have any questions about our Shipping Policy, please contact us at info@botanicaplants.co.uk.